FAQs About Hiring a Cleaner — Answered!

Thinking about hiring a cleaner for your home or business but not sure where to start? You’re not alone! Many people have similar questions when considering professional cleaning services. At Neat & Sweet Cleaning Co., we believe in keeping things simple, transparent, and stress-free — so we’ve put together this handy guide answering some of the most frequently asked questions about hiring a cleaner.

We understand that letting someone into your space is a big deal, that's why we try to keep it as simple as possible!

1. How much does it cost to hire a cleaner?

The cost of hiring a cleaner can vary depending on several factors, including:

• The size of your property

• The number of rooms to be cleaned

• How often you’d like us to visit

• Whether you need regular cleaning or a deep clean

At Neat & Sweet Cleaning Co., we pride ourselves on offering clear, competitive pricing with no hidden costs. Get in touch, and we’ll happily provide a free, no-obligation quote tailored to your home or business.

2. Do I need to be at home while the cleaner is there?

Not at all — unless you want to be! Many of our clients are at work, out running errands, or busy with family while we clean. Our team is fully insured and DBS-checked, giving you complete peace of mind while we take care of your space.

3. What’s the difference between regular cleaning and a deep clean?

• Regular cleaning focuses on maintaining everyday tidiness — dusting, vacuuming, wiping surfaces, and keeping your home fresh.

• Deep cleaning goes further, tackling built-up grime, inside appliances, skirting boards, and those tricky spots that don’t get attention during a weekly tidy-up.

If you’re unsure which you need, we’re happy to recommend the best option based on your home and lifestyle.

4. Do I need to provide cleaning products and equipment?

Nope! We bring along all our own professional-grade products and equipment. We also offer the option to use eco-friendly, fragrance-free products if you’d prefer — perfect for homes with little ones, pets, or allergy sensitivities.

5. Can I choose my cleaning schedule?

Absolutely. Whether you need us weekly, fortnightly, monthly, or just for a one-off clean, we’ll work around your lifestyle. We make scheduling easy using the Connecteam app, so you’re always in control of when we visit.

6. Are your cleaners trustworthy?

We completely understand that letting someone into your home is a big deal. That’s why our entire team is:

• Fully insured

• DBS-checked

• Trained to the highest standards

• Friendly, reliable, and committed to respecting your space

Your trust means everything to us.

7. Do you clean offices and commercial spaces too?

Yes, we do! Alongside domestic cleaning, we also provide commercial cleaning services for local businesses. From offices and retail spaces to care homes and communal areas, we’ll help keep your workplace spotless and welcoming.

8. How do I book a cleaner?

It’s simple:

• Send us a quick message

• Tell us about your home or business (number of rooms, bathrooms, etc.)

• We’ll provide a free, no-obligation quote

• Once you’re happy, we’ll get your first clean booked in!

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Final Thoughts

Hiring a cleaner doesn’t need to be complicated. With Neat & Sweet Cleaning Co., you can expect friendly, professional, and reliable service every single time. Whether it’s your home or business, we’re here to make your life easier — and your space cleaner.

💡 Ready to get started? Contact us today for your free quote and let us take care of the rest.